About the items left

“Leaving” items at our property directly means that guests abandon all kinds of rights about the items, and give us unlimited rights to do whatever we do about the items. For example, we have unlimited rights to throw away the items, unlimited rights to sell the items, unlimited rights to use the items for our […]

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If we’re under 18 years old, can we stay with only ourselves?

No. Guest who are under 18 years old have to stay with their parent(s). This is due to the regulation of Kanagawa prefecture. Guests must be careful of this regulation before they make the booking, by their own responsibility, because we are not able to waive/discount the cancel fee even when the guests cancel the […]

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WiFi available?

Only around lobby area. However the quality(include availability,speed and etc…) is not guaranteed. You’d better bring in items like portable wifi if you really need to get connected to internet during your stay.

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Can you give us a Verification of Accommodation at the property?

Sorry but no. Please consider to use the following items as your Verification of Accommodation. 1. A booking confirmation Email which has been sent to you from the website you made the booking at (e.g. Booking.com, Expedia, Agoda and etc…) 2. The credit card bill which shows the fact that you have stayed at our […]

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